Understanding
Lotura Psychology Practice: FAQs
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Our fees range from $400-175 depending on type of therapy and the provider.
All providers at Lotura Psychology Practice are out-of-network providers, and we will discuss the cost of sessions during the initial consultation.
Our clients covered by Cigna, Aetna, BCBS/Anthem, and United Health often have a percentage of their sessions covered.
Many clients receive 20–80% reimbursement through their out-of-network insurance benefits. To help simplify the reimbursement process, our office manager can submit claims on your behalf. If you have any billing or insurance related questions, please email us at: billingsupport@loturapsychology.com
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Lotura Psychology Practice has an in-house billing specialist to help process your insurance claims on your behalf. Learn more about this included service here.
Questions for Insurance Companies:
In order to find out more about your mental health benefits, you can call the number on the back of your insurance card and ask the following questions to the customer service representative:
1. Do I have out-of-network benefits for mental health? If no, you are responsible for the full session fee. If yes, go on to ask the questions that follow.
2. What is my deductible for out-of-network mental health services?
3. How much of this amount have I met thus far for this year?
4. What is the percentage covered per therapy session?
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You can expect to be billed on a weekly basis for your sessions. We accept payments by Zelle, HSA/FSA cards, and all major credit cards.
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Please allow at least 48-hours for canceling a session. You are responsible for the full session fee if you cancel within 48-hours of the scheduled session time.
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Dr. Lorena Lopez-Tobia is licensed to practice in New York, New Jersey, and PSYPACT States.
Dr. Min Souther is licensed to practice in New York.
PSYPACT is effective in the following states:
AL, AZ, AR, CO, CNMI, CT, DE, DC, FL, GA, ID, IL, IN, KS, KY, ME, MD, MI, MN, MO, NE, NV, NH, NJ, NC, ND, OH, OK, PA, RI, SC, TN, TX, UT, VA, WA, WV, WI, and WY.